New Zealand Pet Quarantine

Bringing pets into New Zealand?

Come and stay with us. Before starting their New Zealand life, your cat or dog must meet specific health standards and that involves 10 days in quarantine in NZ.

Apart from cats and dogs arriving from Australia who get cleared on entry, all cats and dogs entering New Zealand must be transferred to a quarantine facility.

But don’t worry. It’s not pet prison. Your cat or dog can have their own clothes and toys, get special food, sleep on their own blanket and they will get out on good behaviour, guaranteed. You can also follow their progress on Facebook, as we do regular posts and updates. If you ever have any questions about your pet’s well-being, you can always check on them by calling 64 9 2166012

Why choose our cat and dog quarantine facility?

Your cat or dog will be well looked after in our fully air-conditioned quarantine facility set on 10 acres of beautiful rural countryside, surrounded by farmland.

Our facility is state-of-the-art, clean, comfortable and climate controlled. We have vets on call and 8 on-site staff whose job it is to cuddle, entertain and look after your fur family when you can’t. We think we’re the No 1 New Zealand pet quarantine facility.

When you arrive in NZ

Upon arrival in New Zealand your pet will need the right documents to go through customs, and then we can pick them up for you.

We are only 15 minutes from Auckland International Airport and 6 minutes from the Auckland motorway, so coming to stay with us after their flight is quick and easy.

Our pet care team

Our New Zealand pet quarantine team has many years of experience, expertise and knowledge. They are passionate animal lovers and are fully trained to take care of all your pet quarantine, transport and boarding needs from the moment your cat or dog arrives to the moment they leave for their new home in New Zealand.

New Zealand Pet Quarantine

Want to meet the team?

Owners:
Graeme and Ruth Bell:

What pets do you own? Ruth has a collection of dogs, cats, mini horses, donkeys, goats and a variety of birds.
How long have you worked with the Auckland Quarantine team? We have owned and operated Brookby Pet Lodge since 2007 and opened Auckland Quarantine in 2017.

What about you? With a background in dairy farming we have worked with animals all our lives and have a great understanding of animal welfare

What are your day to day jobs? Because we live on the premises, we are very much in touch with all that happens with all the animals and their care.

Owners:
David & Bridget Bell:

What pets do you own? 1 cat – Leo, 2 dogs – Molly a jack russell / shih tzu and Cruz – shih tzu / lhasa apso
What about you? We both grew up in the country and moved to Auckland in 2003. We have two beautiful daughters, Hollie and Stevie (who adore being around the animals).

 David had his own building company for 10 years which built the Quantine facility, Cattery and extra Kennels at Brookby Lodge. Now we have become part of the family business which we are so excited about.
What are your day to day jobs? David is manager of Airport Pets, Pets by Air, Brookby Pet Lodge and Auckland Quarantine.
What is your favourite dog breed? Jack russell / shih tzu
What are your hobbies? Walking the dogs and spending time with the girls.

Quarantine Bookings & Customs Broker:
Emileigh:

What pets do you own? Mia the labrador.
How long have you worked with the Auckland Quarantine team?
4 years
What are your day to day jobs? Assisting customers with quotes and bookings, collecting documentation for pet arrivals, submitting customs entries, answering all questions and phone calls.
What are your favourite breeds? All of them

What about you? Animals are my passion and being able to help reunite pet-parents with their fur babies brings me a lot of happiness. I was born and raised around animals, and I started working part-time at Brookby Pet Lodge at aged 11, then became full time 4 years ago before beginning work at Auckland Quarantine.

Quarantine Manager:
Carolyn:

What pets do you own? The sweetest shih-tzu Maltese: Max.
How long have you worked with the Auckland Quarantine team?
1 year
What are your day to day jobs? Overlooking the well-being of all our beloved furry guests.
What are your favourite breeds? All of them, I really couldn’t choose.

What about you? I take my fur ball everywhere I go. Just like me, he loves going on adventures: camping, hiking, swimming …anything outdoors.

Quarantine Staff:
Ashley: 

What pets do you own? Shih-tzu Maltese: Max.
How long have you worked with the Auckland Quarantine team?
8 months
What are your day to day jobs? Caring for our guests staying in quarantine.
What are your favourite breeds? Love all breeds.

What about you? Travelling, camping, afternoon walks.

Quarantine Staff:
Terri: 

What pets do you own? A Shih-tzu, Lucy
How long have you worked with the Auckland Quarantine team? 12 months
What are your day to day jobs? Making sure the pets are well taken care of and as comfortable as possible.
What are your favourite breeds? Staffy

What about you? Camping at dog-friendly sites

Driver
Sasha:

What pets do you own? 10 mini ponies.
How long have you worked with the Auckland Quarantine team?
7 years
What are your day to day jobs? Driving and office admin.

What is your favourite dog breed? Mastiff
What are your hobbies? Showing and breeding horses

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